Zebra Technology Global Consumer Survey report: The number of offline shoppers has roughly returned to pre-pandemic levels

Summary of highlights:

Zebra Technology's 2023 Global Consumer Survey Report shows that the number of offline shoppers has roughly returned to pre-pandemic levels. At a time when retailers are struggling with a tight labor market, supply chain shortages and inflation, consumers are returning to stores with higher expectations. More and more consumers are gravitating toward a seamless "mobile-first" and "everything" retail experience, and they are ready to embrace technological advancements.

Retail decision makers recognize that seamless integration of online and in-store shopping experiences is critical to winning in retail now and sustaining success in the future. Retailers need to adopt the right technology and management tools to empower retail employees to better deliver on-demand services that are satisfying and efficient for consumers.

Retail employees are an important touchpoint for long-term customer loyalty. Going forward, embracing intelligent automation is key. Increasing automation and improving inventory management to become more sustainable are important tasks for retail decision makers when investing in retail technology.

It is also reported that Zebra Technology will present its Modern Store end-to-end retail industry solutions at China Retail Expo 2023 (CHINASHOP 2023, booth N5052). With a wide range of product lines, we fully demonstrate Zebra technology's advanced technology in the retail industry, as well as its advantages in optimizing inventory and fulfillment management, realizing intelligent operations, and improving customer experience satisfaction.