Westinghouse WGen2000, WGen3600, and WGen3600V portable generators

Replace the damaged or faulty power cord with a new qualified power cord (matching the load power)

External electrical malfunction: Disconnect the faulty electrical appliance and connect it to a known normal low-power appliance (such as a desk lamp) for testing

GFCI socket trip (some models) Press the "reset" button on the GFCI socket

Internal circuit failure of generator: Contact Westinghouse authorized service dealer for repair

2. The engine cannot start or immediately stalls after starting

Potential cause solutions

If the fuel tank is empty or the fuel has deteriorated, add qualified gasoline. If the deteriorated fuel needs to be drained and the fuel tank and carburetor need to be cleaned

The fuel valve is not open. Switch the fuel valve to the "ON" position

Improper adjustment of the air door (too tight or too loose): Set the air door to "ON" when starting the cold engine and to "OFF" when starting the hot engine. Adjust it slightly according to the operating status after starting

Air filter blockage. Clean or replace the air filter according to maintenance steps

Insufficient engine oil triggers low oil level shutdown to replenish oil to the qualified level, restart the engine

Spark plug malfunction (carbon buildup, improper clearance, damage) Clean, adjust clearance or replace spark plug

The spark plug cap is not locked tightly. Press the spark plug cap firmly to ensure that it fully covers the top of the spark plug

Spark eliminator blockage, remove and clean. Spark eliminator carbon buildup

Electric starter models have insufficient battery power. Charge or replace the battery

3. Sudden engine shutdown during operation

Potential cause solutions

After running out of fuel and shutting down for cooling, add gasoline

If the oil level is too low, replenish the oil to the qualified range and check for any oil leaks

Overloading caused overload tripping and partial load disconnection. After cooling down, reset the circuit breaker and restart

Clean the debris in the cooling system after the engine overheats, ensure good ventilation, stop and cool down before restarting

Check the fuel pipeline and filter for blockage, and clean impurities

4. Unstable engine speed (shaking, fluctuating fast and slow)

Potential cause solutions

The air door is not closed (not adjusted after the refrigeration machine is started), gradually move the air door to the "OFF" position

Clean or replace the dirty air filter

Poor fuel supply (blocked pipelines, dirty filters) Clean the fuel pipelines and filters

Frequent switching of loads to avoid frequent starting and stopping of high-power electrical appliances, maintaining load stability (slight fluctuations are normal phenomena)

Check for looseness of the governor linkage and tighten the governor linkage. If necessary, contact the dealer for adjustment