Westinghouse iGen series digital inverter generator

Close the fuel cap vent (iGen1200/2200/2500) and turn it to the "ON" position

Control switch position error iGen1200: Turn to "ON"; IGen2200/2500: Cold engine to "CHOKE", hot engine to "ON"; IGen4500s: Fuel switch "ON", engine switch "AUTO RUN"

Improper adjustment of the air door: The air door of the refrigeration unit is not opened (adjusted to "CHOKE/START"), and the air door of the heating unit is not closed (adjusted to "ON/RUN")

Spark plug fault check whether the spark plug is loose, carbon deposits or improper clearance, clean, adjust or replace it

Air filter clogged, clean or replace air filter

Load not disconnected, unplug all loads and restart

2. Engine running but no output (AC/DC)

Potential causes and solutions for output types

Open all loads due to 240V AC overload or short circuit, press the reset button on iGen4500s, and restart the equipment on other models; Connect the load separately to troubleshoot the faulty equipment

The 240V AC plug is not securely plugged in or there is a cable malfunction. Re plug the plug and replace it with a known intact cable for testing

5V/12V DC load overload or short circuit disconnect the load, restart the equipment, and check if the load power exceeds the rated value

Contact authorized service dealers for internal faults of all output devices for maintenance

3. Engine shutdown during operation

Potential cause solutions

Fuel depletion or deterioration, add fresh fuel

The oil level is too low. Add oil to the standard position

Loosening spark plug cap and tightening spark plug cap

Overload or short circuit disconnect the load, restart the equipment, and check the total load power

Fuel filter clogged, clean the fuel filter

4. Unstable engine speed

Potential cause solutions

Load power fluctuation is a normal phenomenon under ECO mode and does not need to be addressed

Disconnect the load when the engine is not preheated, and run it without load for 2 minutes before reconnecting

Improper adjustment of the air door during heating, the air door is not adjusted to the "ON/RUN" position

Fuel deterioration or air filter blockage, replace fuel, clean air filter