Shutdown, storage, and disposal: The long-term storage environment must be dry and dust-proof, avoid temperature fluctuations and condensation, and avoid direct sunlight; When scrapped, aluminum/steel structural components, copper cables, steel fasteners, and PUR cable sheaths must be classified and disposed of. Joint modules and electronic components must be scrapped as a whole and cannot be disassembled.
Service support information preparation
When contacting KUKA customer service, it is recommended to prepare the following information to significantly shorten the troubleshooting cycle: fault description (including duration and frequency), model and serial number of the robotic arm/controller/energy supply system, system software version, KRCDiag diagnostic package (V8 and above system software), existing Sunrise projects and applications, external axis information used, etc. For system software with versions lower than V8, software archiving is required.
