GENL FAULT (red) off and constantly on indicates general faults (such as high CPU/memory usage, high temperature, battery failure, etc.)
Common problem handling
Battery failure: Check the battery connection. If the connection is normal but still reports an error, replace the MS-BAT1010-0 model battery.
Communication failure: Confirm that the cable connection is correct, the topology meets specifications, the EOL switch setting is correct, and stay away from electromagnetic interference sources.
High temperature: Check the equipment combination inside the casing to ensure that there are no excessive heating devices and good ventilation.
Technical specifications and ordering information
Core technical parameters
Power requirements: Dedicated 24VAC power supply (North American Class 2, European SELV), 50/60Hz, input voltage 20-30VAC
Maximum power consumption of 50 VA
Working environment 0-50 ° C (32-122 ° F), 10-90% RH (dew point ≤ 30 ° C)
Storage environment -40-70 ° C (-40-158 ° F), ≤ 95% RH (dew point ≤ 30 ° C)
Processor MS-NAE5510-0U/NIE5510-0U uses 300MHz Geode GX1; Other models use 400MHz Geode GX533
512MB Flash non-volatile memory, 256MB DRAM
Dimensions (height x width x depth) 226 x 332 x 96.5mm (8.9 x 13.1 x 3.8 inches)
Protection level IP20 (IEC 60529)
Product and accessory ordering
Core product models (partial)
Product code description
MS-NAE5510-1 supports 2 N2 or BACnet MS/TP buses
MS-NAE5510-0U UL 864 8th edition certification, suitable for smoke control
MS-NAE5520-1 supports 1 LONWorks bus and 2 N2/MS/TP buses
MS-NAETUNL-8 N2 Tunnel Function Enabling Tool
Key components
Product code description
MS-BAT1010-0 Data Protection Battery (Replacement)
AS-XFR100-1 24VAC power transformer (with casing)
MS-SECVT-0 Serial to Ethernet Converter (N2 Tunnel Application)
Note: Add "G" after the product code for the US version, "E" for the European version, and "-701" for repair parts.
Maintenance and Compliance Information
Equipment replacement and registration
After replacing the NAE or adding new devices, it is necessary to update the site registration to ensure that the devices are recognized and communicate properly (refer to the NAE Debugging Guide LIT-1201519).
Compliance certification
United States: UL 916 certification, FCC Part 15 Class A, UL 864 smoke control certification (specific models).
Europe: CE mark, compliant with EMC Directive 89/336/EEC.
Australia/New Zealand: C-Tick logo.
International: BACnet BTL 135-2004 certification (B-BC level).

Email:wang@kongjiangauto.com