Typical applications and wiring specifications
Application Scenario:
PCB defect detection (multi view synchronized capture);
Measurement of dimensions for high-speed production lines (trigger acquisition+PoE power supply simplified wiring);
Medical microscope multi-channel fluorescence imaging (ToE synchronous multi camera).
Wiring suggestions:
Use Category 5e or Category 6 shielded Ethernet cables with a length not exceeding 100 meters.
When powered by PoE, the DC resistance of the cable should be less than 12.5 Ω/100m to avoid excessive voltage drop that may cause the PD to fail to start.
If there is strong EMI interference on site, it is recommended to use STP cables and single ended grounding.
The external trigger line (Trigger In) adopts shielded twisted pair and is wired away from the motor frequency converter.
Common troubleshooting and solutions
Fault 1: The camera cannot receive PoE power supply, and the PoE LED does not light up
Check if SW3 Bit1 is OFF (PoE enabled) and if Bit2 is OFF (automatically turned on when powered on).
Confirm that the external 12V power supply (if used) is properly connected and the voltage is between 11.4-12.6V, with sufficient current capacity.
Use the Smart GigE Tool to check if the "PoE Budget" is fully occupied. If it exceeds the budget, the system will prioritize cutting off ports. Low priority ports can be temporarily closed through software to release power.
Check if the cable is compliant (such as correct wire sequence and impedance matching).
Fault 2: Intermittent PoE power supply or frequent camera restarts
Measure cable resistance, as long or poor quality cables can cause voltage drop and trigger undervoltage protection. Shortening the cable or increasing the power supply voltage (such as from 12V to 12.5V) can alleviate the issue.
Check if the temperature of the board is close to HT (default 130 ℃). If the chassis has poor heat dissipation, adjust the HT/LT parameters or increase active heat dissipation.
Fault 3: ToE triggers no response
Confirm that the camera has been correctly configured with ActionDeviceKey, ActionGroupKey, and GroupMask, and that they are consistent with the PCIe-GIE7x PRO settings.
Use an oscilloscope to measure whether there is an effective level jump in the Trigger In pins (Lines 1-4) (high level must comply with TTL or 5-24V, depending on camera requirements).
Check if the ToE enable switch in the Smart GigE Tool is turned on and if the trigger edge (up/down) is selected correctly.
Confirm that the camera firmware supports Action Command (which is supported by most GigE Vision cameras).
Fault 4: The network card in the device manager displays a yellow exclamation mark
Download and manually install the latest Intel I210 driver (from Intel or ADLINK official website).
Check if the PCIe slot has insufficient power supply and try switching to another x4/x8 slot.
If it is Windows 10, turn off the "Quick Start" feature to avoid abnormal driver loading.
Fault 5: Image frame loss or low transmission rate
Enable the Jumbo Frame feature (requires support from both the switch and camera).
Check if the network cable is damaged and use iPerf to test throughput.
Close unnecessary background programs to improve system real-time performance.
Consider using link aggregation to bundle two ports to improve redundancy and bandwidth.
