Common troubleshooting process
Fault phenomenon 1: Press the power switch, the system has no response, the Power LED does not light up, and the fan does not turn
Check if the power cord is properly plugged in and if the socket has power (test with other devices).
Confirm whether the magnetic circuit breaker at the back of the chassis is in the ON position (if tripped, the power switch needs to be turned off first and then manually reset).
Observe the POWER LED and FAILT LED on the power module panel: If the FAILT lights orange, it indicates internal damage and the power module needs to be replaced.
If multiple power modules do not respond, it may be a backplane fault or a power management circuit issue. Contact technical support.
Fault phenomenon 2: Intermittent restart or power failure of the system
Calculate whether the total load is close to the upper limit of power capacity (500W/1000W). If overloaded, the power supply will shut down due to overcurrent protection.
Check if the+12V rail current exceeds 5.5A/module (standard version total 11A), and remove the high power consuming module for step-by-step testing.
Check if the AC input voltage is stable (below 100V or above 240V may trigger protection).
Fault phenomenon 3: Temperature LED flashing or buzzer alarm
Check if the upper and lower air vents of the chassis are blocked and if the fan is stopped (check the Fan LED).
If the fan is normal but the ambient temperature is too high (>50 ℃), it is necessary to improve the heat dissipation in the computer room.
If the alarm is triggered again after resetting, some modules may experience abnormal heating, which can be investigated using a thermal imager.
Fault phenomenon 4: The system cannot recognize or freezes after inserting a new module
Confirm module compatibility with PXI specifications (note 3.3V/5V (I/O) voltage selection). There are VIO selection terminals (J1/J3/J4/J7) on the backplane. The factory default VIO is+5V. If the module is a 3.3V I/O, it needs to be re jumper (short circuit J3 and J7, disconnect J1).
Check if the module is properly positioned and if the handle is locked (poor contact can cause abnormal power or signal).
If the module requires an independent power supply, ensure that its power consumption is within the budget.
Fault phenomenon 5: Star triggered or insufficient synchronization accuracy
Confirm that Slot 2 has installed a star shaped trigger controller and the trigger input of the peripheral module is set to use the PX_STAR signal.
Check if the selection of the 10MHz clock source (JP1) is consistent with the system requirements (default internal).
Use an oscilloscope to measure the signal quality of PXI_TRIG and PXI_CLK10, and confirm that there is no overshoot or distortion.
Preventive maintenance and cleaning
Daily inspection: Check the status of the front panel LED every quarter to confirm that there are no alarms; Monitor whether the fan noise is abnormal (bearing wear).
Cleaning the interior: After turning off the power, open the chassis and use low-pressure dry airflow (such as canned air) to remove dust, especially in the fan and heat sink areas. If the stain is stubborn, it can be cleaned with a 75% isopropanol solution combined with a soft bristled brush, and then rinsed with deionized water (ensure complete drying before powering on).
Cleaning the exterior: Wipe the front panel and chassis with a slightly damp lint free cloth to avoid corrosive solvents.
Replace the fan: When the Fan LED flashes, follow the steps below:
Loosen the thumb screw on the faulty fan tray panel.
Observe the LED on the tray (flashing fan indicates a malfunction).
Remove the fixing screws on both sides of the tray and pull out the tray.
Replace the fan with a new one (pay attention to the airflow direction: bottom inlet, top outlet).
Reinstall the tray and reset the alarm.
Replace power module: Release the handle, pull out the old module, insert the new module (pay attention to aligning the guide rail), and lock the handle in place. The power supply will automatically distribute current without the need for additional configuration.
Summary of Electrical and Environmental Regulations
Working temperature: 0~50 ℃ (both models are the same).
Relative humidity: 10%~90% (no condensation).
Vibration (working): 5-500Hz, 0.5 GRMS (axial direction).
Impact (non working): 15G peak, 11ms half sine.
Safety certification: CE, FCC Class A; UL94V-0 flame retardant rating for backing board.
