Order information and status flow

Due to the open interface of the express company, some information is to be desensitized, some information is to be saved, and the update of the logistics status needs to be timely in order to let users see the latest information.

Signature: The user signs and confirms after receiving the goods, and the order is completed. If the follow-up involves quality and other issues, you need to go through the after-sales process.

Reject: Taobao orders are rarely rejected, because businesses generally require to sign for photos after the sale (some goods can). In the large vertical e-commerce website orders general self-owned goods can be rejected. Now basically no cash on delivery, a few years ago to buy goods can choose to pay on delivery, for goods with problems or dissatisfied users can be very calm reject, because you did not pay. Although there are now third-party payments such as Alipay, the rejection involves communication with express delivery and merchants, which is also more troublesome.

After the goods are rejected, it is a new list for the third-party logistics, and who pays the express fee (user or business) is a problem, so it is generally signed and backed up first.

Writing here should be able to simply understand the order generation, according to the relevant state once again understand the document flow process.