Alcatel Lucent Enterprise 4049-4059 MMK Keyboard + Console Kit

The Alcatel Lucent Enterprise 4049-4059 MMK Keyboard and TA MMK Console Kit is an integrated operator workstation designed for the 4059 attendant console platform. This kit includes a specialized keyboard with programmable function keys, a compact console unit, and audio interface, enabling efficient call handling for receptionists, switchboard operators, and call center agents.

Ergonomic Keyboard Design

The MMK keyboard features a low-profile, full-travel key layout with dedicated hotkeys for hold, transfer, conference, and redial functions. The keycaps are backlit for low-light environments and have tactile feedback to reduce typing errors. The keyboard includes a built-in palm rest and adjustable tilt angles, ensuring comfort during extended usage.

Console Unit and Connectivity

The console kit connects to the 4059 attendant console via a standard USB or proprietary interface, providing plug-and-play installation. It includes a headset connector with volume control and a mute switch, allowing operators to manage audio calls without reaching for the phone. The console unit also features an integrated speaker for hands-free monitoring.

Programmable Function Keys

Up to 24 programmable keys can be configured via the Alcatel-Lucent administration software to trigger macro sequences, speed dials, or feature activations. This customization enables operators to streamline common tasks such as transferring calls to specific departments, initiating conference bridges, or activating emergency notification systems.

Compatibility and Integration

The kit is fully compatible with Alcatel-Lucent's 4059 attendant console software, which runs on Windows-based PCs. It integrates seamlessly with OmniPCX and OmniSwitch environments, leveraging the full call control and presence features of the IP-PBX. The console kit also works with Alcatel-Lucent's Contact Center and Intelligent Networking solutions.

Audio Quality and Noise Cancellation

Equipped with high-fidelity audio codecs and noise-canceling microphones, the kit delivers crystal-clear voice transmission, even in noisy office environments. The headset amplifier provides adjustable gain and sidetone control, ensuring optimal listening levels. Acoustic echo cancellation and automatic gain control further enhance voice clarity.

Deployment and Maintenance

Installation is straightforward, with a quick-start guide and pre-configured profiles for common call center scenarios. The kit includes a carrying case and a spare set of keycaps for customization. Firmware updates are delivered through the 4059 console software, ensuring compatibility with future PBX releases.

Applications

Ideal for front desk reception, corporate switchboards, emergency response centers, and helpdesk operations. The 4049-4059 kit also supports multi-language layouts, making it suitable for global enterprises. Its robust construction and reliable performance make it a trusted tool for daily professional use.

Conclusion

The Alcatel Lucent Enterprise 4049-4059 MMK Keyboard + Console Kit is an essential addition for any 4059 attendant console deployment, offering improved efficiency, comfort, and audio quality for communication professionals.