Feibox intelligent performance SaaS cross-border logistics solution

The collection and selection of excellent cases of digital intelligence in the national freight supply chain is carried out by the E-commerce Logistics Industry Branch of the China Transportation Association, aiming to respond to the development strategy of digital economy, encourage the innovation and application of digital intelligence in the field of freight supply chain logistics, promote the innovative practice of digital intelligence in the freight supply chain, and promote the healthy and rapid development of the freight supply chain. Promote the standardization, digitization, green, intelligent, collaborative, sharing and high-quality integrated development of the national freight supply chain.

Cross-border e-commerce export logistics service industry is still in the early stage of development. Due to the long and complex cross-border e-commerce export logistics chain, cross-border e-commerce export logistics service providers adopt the "total contract-subcontracting" method to complete the delivery of the whole chain. There are widespread problems in the industry such as information fault, low degree of resource aggregation and low degree of informatization.

Feibox Cross-border (Hangzhou) Technology Co., Ltd. combines orders, logistics and user experience with "Feibox Intelligent performance SaaS" through a technology-driven cross-border transaction performance service platform. Sellers can realize global order fulfillment through one platform of Feibox, and solve the one-stop operation management of sellers from procurement to warehousing to logistics. Successfully selected as the "National freight supply chain digital intelligence (transportation network cooperation) excellent case".

Feibox Cross-border (Hangzhou) Technology Co., Ltd. was established in October 2020, with Hangzhou headquarters and Shenzhen branch. The core team members come from Ali, Jingdong, Cainiao, Lianlian Payment, Zhiyu and other large Internet enterprises, with rich industry experience in cross-border e-commerce, international logistics and other fields. It is a high-tech enterprise in Zhejiang Province and a senior talent program at home and abroad in Zijin Port Science and Technology City.

Adhering to the service concept of helping customers succeed, we hope to drive the upgrading of cross-border logistics industry with technology. We are committed to building the first platform for cross-border logistics intelligent performance, and provide Chinese brands with software services such as logistics service provider screening, dynamic price comparison, trajectory query, anomaly reminder and data management through Feibox intelligent performance SaaS. Through the establishment of industrial belt warehouse network nodes in Yiwu, Guangzhou, Shenzhen and Xiamen, the first kilometer collection and cross-border cloud warehouse services are systematized and standardized. We look forward to becoming the global leader in order fulfillment services, bringing a more transparent and controlled fulfillment experience to every cross-border seller and every consumer around the world, so that every order comes on schedule.

In terms of order management, a multi-order management system has been established for platform sellers and independent sellers, and a large screen for visualization of order performance data has been provided, which can help sellers pay close attention to order information, and realize functions such as order trajectory tracking of the whole process, real-time warning of abnormal situations, logistics timeliness statistics, and carrier service evaluation.

In terms of logistics services, an intelligent transport capacity pool has been created to integrate high-quality transport capacity resources at home and abroad, and then through an intelligent routing engine, logistics routes are intelligently screened for users according to the attributes of different goods, destination countries and price systems. From the perspective of user needs, we also plan to make the super discount of cooperative logistics companies online, and users can choose according to their needs.

As a logistics service company, in the past year also laid out the industrial belt pre-warehouse, to provide users with warehouse integration services, users can put the order performance all to fly box, focus more energy on the operation and marketing of the store.

The company currently has (WMS) warehouse management system,(TMS) logistics management system,(OMS) order management system, ERP,(CRM) customer relationship management system,(BMS) financial system and other self-developed systems. Each system has applied for software copyright. At present, the system can support 50,000 orders per day.

Libraries are distinguished based on services. Different services have different databases to prevent service adhesion and coupling and facilitate subsequent capacity expansion. granfa is used as the monitoring solution to realize real-time monitoring and early warning of system performance indicators.

The intelligent subdivision technology based on the capacity pool changes the inefficient mode of manual subdivision allocation of capacity by traditional logistics companies and freight forwarding companies, and realizes the following innovations: