Feibox intelligent performance SaaS cross-border logistics solution

The collection and selection of excellent cases of digital intelligence in the national freight supply chain is carried out by the E-commerce Logistics Industry Branch of the China Transportation Association, aiming to respond to the development strategy of digital economy, encourage the innovation and application of digital intelligence in the field of freight supply chain logistics, promote the innovative practice of digital intelligence in the freight supply chain, and promote the healthy and rapid development of the freight supply chain. Promote the standardization, digitization, green, intelligent, collaborative, sharing and high-quality integrated development of the national freight supply chain.

Cross-border e-commerce export logistics service industry is still in the early stage of development. Due to the long and complex cross-border e-commerce export logistics chain, cross-border e-commerce export logistics service providers adopt the "total contract-subcontracting" method to complete the delivery of the whole chain. There are widespread problems in the industry such as information fault, low degree of resource aggregation and low degree of informatization.

Feibox Cross-border (Hangzhou) Technology Co., Ltd. combines orders, logistics and user experience with "Feibox Intelligent performance SaaS" through a technology-driven cross-border transaction performance service platform. Sellers can realize global order fulfillment through one platform of Feibox, and solve the one-stop operation management of sellers from procurement to warehousing to logistics. Successfully selected as the "National freight supply chain digital intelligence (transportation network cooperation) excellent case".

Feibox Cross-border (Hangzhou) Technology Co., Ltd. was established in October 2020, with Hangzhou headquarters and Shenzhen branch. The core team members come from Ali, Jingdong, Cainiao, Lianlian Payment, Zhiyu and other large Internet enterprises, with rich industry experience in cross-border e-commerce, international logistics and other fields. It is a high-tech enterprise in Zhejiang Province and a senior talent program at home and abroad in Zijin Port Science and Technology City.

Adhering to the service concept of helping customers succeed, we hope to drive the upgrading of cross-border logistics industry with technology. We are committed to building the first platform for cross-border logistics intelligent performance, and provide Chinese brands with software services such as logistics service provider screening, dynamic price comparison, trajectory query, anomaly reminder and data management through Feibox intelligent performance SaaS. Through the establishment of industrial belt warehouse network nodes in Yiwu, Guangzhou, Shenzhen and Xiamen, the first kilometer collection and cross-border cloud warehouse services are systematized and standardized. We look forward to becoming the global leader in order fulfillment services, bringing a more transparent and controlled fulfillment experience to every cross-border seller and every consumer around the world, so that every order comes on schedule.

In terms of order management, a multi-order management system has been established for platform sellers and independent sellers, and a large screen for visualization of order performance data has been provided, which can help sellers pay close attention to order information, and realize functions such as order trajectory tracking of the whole process, real-time warning of abnormal situations, logistics timeliness statistics, and carrier service evaluation.

In terms of logistics services, an intelligent transport capacity pool has been created to integrate high-quality transport capacity resources at home and abroad, and then through an intelligent routing engine, logistics routes are intelligently screened for users according to the attributes of different goods, destination countries and price systems. From the perspective of user needs, we also plan to make the super discount of cooperative logistics companies online, and users can choose according to their needs.

As a logistics service company, in the past year also laid out the industrial belt pre-warehouse, to provide users with warehouse integration services, users can put the order performance all to fly box, focus more energy on the operation and marketing of the store.

The company currently has (WMS) warehouse management system,(TMS) logistics management system,(OMS) order management system, ERP,(CRM) customer relationship management system,(BMS) financial system and other self-developed systems. Each system has applied for software copyright. At present, the system can support 50,000 orders per day.

Libraries are distinguished based on services. Different services have different databases to prevent service adhesion and coupling and facilitate subsequent capacity expansion. granfa is used as the monitoring solution to realize real-time monitoring and early warning of system performance indicators.

The intelligent subdivision technology based on the capacity pool changes the inefficient mode of manual subdivision allocation of capacity by traditional logistics companies and freight forwarding companies, and realizes the following innovations:

Intelligent capacity pool: Fly-box integrates all carriers into the fly-box capacity pool, and when the customer's order is sent to the fly-box, the system automatically allocates the most appropriate capacity to the user according to the order situation, so as to achieve the balance between timeliness and price.

Fly box trajectory: The fly box integrates the complete end-to-end logistics trajectory of domestic and foreign users, which can achieve real-time tracking of the order logistics trajectory and accurate prediction of the arrival time of each node.

Fulfillment plug-in: Feibox launched the logistics plug-in of shopify independent station, based on Feibox big data, customers can see the forecast of the expected signing time on the product details page to enhance customer stickiness, empower customers, and enhance value.

In 2020, cross-border e-commerce B2C will achieve GMV of 2 trillion, CAGR of about 65% in the past four years. Cross-border logistics costs account for 20%, the current market size of about 400 billion yuan, driven by multiple factors, the future potential market space exceeds one trillion. Since its establishment on October 30, 2020, Feibox Cross-border has accumulated more than 20,000 cross-border seller users, and its shipping capacity covers 130+ countries and regions in the world.

Fei Box has an independent station seller customer in Hangzhou, the main direction is the clothing category in Europe and the United States, the original fulfillment link is the online store received the order, the purchase on 1688, the supplier sent to the seller's domestic operation, the seller then commissioned the carrier to send the international section from the operation, the middle will consume 3-5 days of transfer time. In addition, the logistics services of the international segment are uneven, and the logistics timeliness ranges from 18-30 days. In the entire order performance path, is fragmented and miscellaneous, when the order is delayed or lost packets and other anomalies, it is very difficult to trace.

The first thing Feibox solves is the timely synchronization of sales orders and purchase orders, opening up the procurement platform such as 1688, as long as the user order is generated, Feibox will automatically receive the order information, and achieve "timely collection", after warehousing through the intelligent transport capacity pool and intelligent routing engine to match the optimal logistics route, and then directly from the cloud warehouse to the main line. The collection time in days is broken, the logistics time is redefined by hours, and all tracking of subsequent orders can also be realized on the platform.

The original way for customers to manage the order timeliness is the traditional manual entry, and the details of each order are recorded and sorted out in the form of excel, which can now be achieved directly through the fly box data screen.

Such subversion is very attractive to users, not only through digital products such as intelligent capacity pool and many excellent logistics carriers together to solve the most basic logistics and transportation problems, but more importantly, it changes the traditional mode of "order fulfillment" and helps sellers to complete the back-end performance more simply and worryingly.

In the era of digital economy, big data as an important asset of enterprises has been paid more and more attention. Logistics has a natural big data attribute, fly box combines real logistics data and application scenarios, and builds intelligent performance SaaS through data fusion, data modeling and data production. In addition to accelerating the construction of a digital-driven logistics supply chain ecosystem and building a credit flow mechanism belonging to logistics personnel through the power of digitalization, the company also attaches great importance to the social value of big data on the platform. Through the professional processing and analysis of multi-dimensional visualization of data, the company provides data reference for cross-border sellers, thereby maximizing the release of data value. Add value to data.

Digitalization has reconstructed new trade models. In recent years, China's cross-border e-commerce enterprises have built a full-link cross-border supply chain system such as global payment and settlement finance, customs affairs, and logistics through digital means, providing one-stop intelligent solutions for small and medium-sized enterprises involved in international trade.

Fei Box's services are centered around orders, in the cross-border e-commerce ecosystem, through products to link cross-border e-commerce sellers, cross-border e-commerce logistics providers, and even further to the supply chain end. Use intelligent capacity pool to link logistics providers and sellers, cloud warehouse and collection services to break the lengthy communication and transaction links between sellers and suppliers. In the marketing side, it will also cooperate with upstream and downstream partners in the industry through live broadcasting and cloud courses to provide one-stop knowledge training for sellers.

From the perspective of carriers, after the integration of the freight needs of small and medium-sized sellers, the flying box platform provides a more massive order demand for "piece-wise". For carriers, this is a cost saving on the one hand and a key driver of increased business on the other hand.

"Smart Compliance" as defined by SaaS will provide a powerful impetus for a new generation of global trade:

• Help small and medium-sized cross-border e-commerce enterprises to optimally deliver goods like e-commerce giants and easily serve global consumers;

• Build a global intelligent network of cross-border logistics carriers to simplify complexity and allow businesses to schedule global shipping capacity with one click;

• Build the best shipping interface for the platform of global aggregating merchants, instantly.