Arvato SCS continues to grow in China

"Online retail has given a huge boost to this new business," said Raoul Kuetemeier, Head of Arvax SCS Asia. "We have excellent supply chain capabilities to provide all services in the process chain and implement integrated e-commerce solutions for all sales channels. All of this has been rewarded by various market participants and demand has increased significantly."

A 5,000-square-meter multi-user distribution center in Kunshan, East China, recently opened two new businesses.

The first new customer is the online distributor of Nike sporting goods, the world's leading manufacturer. Its online business is driven by shopping platforms such as Tmall and PDD, and Arvax SCS has taken over its warehousing and order picking, return management and delivery of products such as basketballs, sports bags and wrist guards for end consumers across China. It is worth mentioning that by developing the "Buy Together" sales channel on the fast-growing Pin-duo platform, Nike's sales have increased significantly. At present, the distribution center is issuing about 30,000 orders per month, and this number is likely to rise in the coming months.

Kunshan's second new customer is Tony Bianco, Australia's leading fashion footwear brand, whose online orders are also processed in China. B2C business services include complete logistics and fulfillment as well as national distribution to Chinese consumers. "We have developed special packaging solutions for high-quality products through tailor-made shipping cartons that effectively prevent shipping damage," said Zhang Li, Head of Arvato SCS China. "This ensures a high level of customer satisfaction."

New customer - AISIN, Japan's leading global automotive supplier, placed a special request on our new base in Guangzhou, the largest city in the Pearl River Delta, to guarantee the fastest B2B delivery of automotive parts and high-quality oil to retailers and repair centers throughout China. "Intra-city local orders usually have to be delivered within a day," says Vicky Zhou, key account manager at Arvax SCS. "Here, for the first time, we have implemented a new cloud-based warehouse management system with networked mobile devices that is virtually paperless and ensures extremely high processing speeds to meet customer needs at all times."

Both bases in Shanghai have also been successful. Arvateur's new warehouse in Yangshan Free Trade Zone is responsible for the storage, picking, packaging and global distribution of AR/VR glasses for a world-renowned high-tech company. Processed goods are shipped directly to global retailers, ensuring low costs and the shortest lead times - the latter especially important at this time of year. In Shanghai's Qingpu District, the Krazy Glue brand, known for its super glue, is expanding its customer base with a 13,400-square-meter multi-user warehouse. Arvato SCS is responsible for B2C e-commerce logistics here, delivering more than 5,000 orders per month to end customers across China.

"This latest success proves that we have an attractive domestic network in China. This allows us to provide B2B and B2C customers with efficient distribution and access to the market. With our modern distribution center in the Shanghai Free Trade Zone and our well-established global distribution center in Hong Kong, we are able to best serve the regional and global markets." Raoul Kuetemeier concludes. "This is a good prerequisite for further expanding our presence in the region."

About Arvato SCS:

Arvato SCS is China's leading innovative service provider in the field of supply chain management and e-commerce. Collaborate with industry experts in areas such as communications, high-tech, entertainment, enterprise information management, healthcare, consumer products and publishers. Around 15,000 employees worldwide are dedicated to providing practical and relevant solutions and services. As a strategic growth partner to our customers, Arvato uses the latest digital technologies to develop, operate and optimize complex global supply chains and e-commerce platforms. Arvato combines the expertise of its employees with cutting-edge technology and supporting business processes to significantly improve the productivity and performance of its partners.

About Arvato:

Arvato, a globally active international services company, is one of the eight divisions of Bertelsmann SE&Co. KGaA. This business area includes the Solutions portfolio Arvato FS (Arvato Financial Solutions), Arvato SCS and Arvato Systems, as well as the Majorel group of companies, in which Bertelsmann has a 50% stake.

More than 70,000 employees in nearly 40 countries develop and implement innovative solutions for business customers around the world. These include SCM and IT solutions as well as financial and customer communication services, which are developed with a focus on automation and data/analytics innovation.