The GE Multilin 269-10C-HI is a motor management relay from the 269 series, designed to provide comprehensive protection, monitoring, and control for medium and large induction motors. This relay integrates multiple protective functions including overload, overcurrent, ground fault, and thermal protection into a single device. The HI suffix indicates a high-insulation variant suitable for demanding environments. The relay operates with firmware version 20E604C0, providing advanced motor protection algorithms and communication capabilities.
The 269 series from GE Multilin is a well-established line of digital motor protection relays used worldwide in industrial and utility applications. The 269-10C-HI model provides complete motor protection based on the thermal model of the motor, accounting for both positive and negative sequence currents to accurately calculate stator heating. The relay measures three-phase currents and calculates motor load, thermal capacity used, and a wide range of other parameters. The relay includes programmable setpoints for overcurrent, ground fault, jam, undercurrent, phase unbalance, and other protection elements. The device features a user-friendly front panel with a 16-character alphanumeric display and keypad for local programming and monitoring. The relay is powered by an external 120/240V AC or 125/250V DC power supply, with the 269-10C-HI typically configured for AC operation. The HI version provides enhanced insulation for use in high-voltage switchgear applications. The relay is housed in a panel-mount enclosure suitable for 19-inch racks or switchgear doors.
The 269-10C-HI accepts current inputs from 5A or 1A CTs (current transformers), with a continuous rating of 20A and 1-second withstand of 200A. The frequency range is 50 or 60 Hz. The relay provides the following protection elements: thermal overload (with programmable curve), short circuit/instantaneous overcurrent, ground fault (residual or zero-sequence), phase unbalance (negative sequence), jam/stall, undercurrent (loss of load), and phase rotation. The thermal model includes adjustable RTD inputs for stator winding temperature monitoring (optional). The relay includes two programmable output relays (Form C, rated 8A at 250V AC), two programmable digital inputs (120V AC or 125V DC), and an analog output (4-20mA) proportional to motor load or temperature. The communication port is RS-485 supporting Modbus RTU protocol at baud rates up to 19.2 kbps. The relay meets IEC 61000-4 and ANSI C37.90 standards for EMC and surge withstand. The operating temperature range is -40°C to +60°C. The firmware version 20E604C0 includes specific enhancements for thermal modeling and communication stability.
The 269-10C-HI provides comprehensive motor protection based on IEEE and IEC standards. The thermal overload protection uses a dual-slope thermal model that accurately reflects motor heating and cooling under various load conditions. The relay calculates thermal capacity used based on positive and negative sequence currents, with separate heating factors for starting, running, and locked rotor conditions. The thermal model can be adapted to the motor's specific characteristics using programmable parameters such as rotor locked current, safe stall time, and cooling time constants. Overcurrent protection includes instantaneous and time-delayed elements with inverse, very inverse, or extremely inverse curves selectable. Ground fault protection uses residual current calculation from the three-phase CTs or an optional zero-sequence CT input. Phase unbalance protection trips when negative sequence current exceeds a set threshold for a programmed delay. Jam protection trips when current exceeds a threshold during running, indicating a mechanical jam. Undercurrent protection can detect loss of load conditions such as broken belts or pump cavitation. The relay also includes an acceleration timer that supervises motor starting, tripping if the starting current does not decay within the expected time.

The 269-10C-HI provides extensive metering and monitoring capabilities that eliminate the need for separate panel meters. The relay continuously measures and displays: three-phase currents (Ia, Ib, Ic) in amperes or percent of full load; ground current (Ig); thermal capacity used as a percentage; motor load in percent of full load; motor running hours and number of starts; last trip data including currents, thermal capacity, and time stamps; and accumulated motor starts and remaining starts before cooldown is required. The relay also calculates and displays demand current (average over a programmable window), and percent unbalance. The analog output (4-20mA) can be configured to represent any measured parameter, allowing remote monitoring via PLC or DCS. The relay includes a maintenance timer that can be set to alert when motor maintenance is due based on running hours or number of starts.
The 269-10C-HI (depending on configuration) includes inputs for up to four 100 ohm platinum RTDs (RTD card optional). These RTDs are typically embedded in the motor stator windings, bearings, or ambient air. The relay reads the RTD resistances and provides alarm and trip functions for overtemperature conditions. The RTD inputs can also be used for differential temperature protection, tripping if the difference between two RTDs exceeds a set value, indicating possible winding insulation damage. The RTD readings are displayed on the front panel and can be transmitted via communication. The RTD inputs are isolated from the relay's other circuits to prevent ground loops. The RTD scanning time is typically 1 second per RTD.
The 269-10C-HI is programmed using the front panel keypad and display or via PC software (GE Multilin 269 PC Program). The relay's parameters are organized into logical groups: system configuration (CT ratio, motor FLA, frequency), protection setpoints (overload curve, trip levels, delays), input/output configuration, and communication settings. The relay includes password protection to prevent unauthorized changes, with two levels: operator (view only) and engineer (view and modify). The front panel display shows default values such as motor load, thermal capacity, and trip status. Users can scroll through additional screens to view all measured parameters. The relay stores event records of the last 64 trips and alarms, with time stamps and pre-trip data. The setpoint file can be saved to a PC and downloaded to other relays, simplifying fleet management.
The 269-10C-HI includes an RS-485 port that supports Modbus RTU protocol. The communication parameters (baud rate, parity, address) are configurable. The relay can be connected to a PLC, DCS, or SCADA system for remote monitoring and control. Using Modbus, a host system can read all measured parameters, acknowledge alarms, and reset latched trips. The relay also supports time synchronization via Modbus. Optional communication modules are available for Profibus DP, DeviceNet, and Ethernet (Modbus TCP). The relay's firmware version 20E604C0 ensures reliable communication with modern automation systems. The communication port is optically isolated for noise immunity.
The 269-10C-HI is used in a wide range of industrial applications where reliable motor protection is critical. Typical applications include pumps in water and wastewater treatment plants, fans and blowers in HVAC systems, compressors in refrigeration and gas processing, conveyors in mining and material handling, crushers and mills in mining and cement production, and mixers and agitators in chemical and food processing. The relay is suitable for motors ranging from 50 HP to 5000 HP, with voltages from 240V to 13.8kV (via CTs and PTs). The HI version is specifically designed for use in high-voltage switchgear where enhanced insulation is required to withstand transient overvoltages.
The 269-10C-HI is designed for panel mounting. The cutout dimensions are 139 mm x 139 mm (5.47 inches square). The relay is secured with four screws. The rear terminals are accessible for wiring. The current inputs must be connected to CTs of appropriate ratio, with the CT secondary connected in star (wye) and the star point grounded. The relay's ground current input can be connected to a separate zero-sequence CT or formed by summing the three phase CTs. The power supply should be protected by a 6A fuse or circuit breaker. The output relays should be connected to the motor starter's trip circuit or to an alarm annunciator. The RTD wiring should use shielded twisted-pair cable with the shield grounded at the relay end only. The communication wiring should use twisted-pair cable with termination resistors at the ends of the network.
The firmware version 20E604C0 provides specific enhancements for the 269-10C-HI. This firmware includes improved thermal modeling accuracy for motors with varying cooling characteristics (e.g., external fan). It also includes enhanced ground fault detection with improved noise immunity. The Modbus communication implementation has been updated to support additional function codes and improved error handling. The event recorder resolution has been increased to 1 ms for accurate fault analysis. The firmware also includes support for the optional RTD card. The version number can be displayed on the front panel by navigating to the system information screen. Field upgrades to newer firmware versions are possible using the PC software and a special programming cable.
The 269-10C-HI requires periodic testing to verify correct operation. Recommended tests include: injection of primary or secondary currents to verify measurement accuracy and trip timing; verification of output relay operation; simulation of RTD temperatures to check alarm and trip functions; and communication loopback tests. The relay's self-diagnostics run continuously and will indicate an internal fault via the front panel display and the "self-test" output relay. The relay has no field-replaceable internal parts except for the battery (if present for the real-time clock). The battery life is approximately 5 years. Replacement of the relay is straightforward due to the plug-in terminal blocks (optional) that allow wiring to remain in place. GE Multilin provides technical support and documentation including the 269 series instruction manual and application guides.



