M. 2 SSD installation: The M.2 M-Key slot supports 2242/2260/2280 sizes, and PCIe Gen4 x4 NVMe SSD is recommended for optimal performance. During installation, it is necessary to use the accompanying copper pillars and screws for fixation.
Operating System Deployment: Windows 10/11 64 bit natively supports USB 3.2 and NVMe drivers, and the deployment process is consistent with standard PCs. Ubuntu 20.04.06 LTS requires a kernel version of no less than 5.4 to fully support mixed architecture scheduling for 12/13 generation CPUs.
Tips for troubleshooting common engineering problems
Problem phenomenon 1: The system cannot start and POST does not display
Key points of inspection: Confirm whether the CPU model is in the supported list (pay special attention to BIOS version requirements -12th generation CPU requires 1.00.10+, 13th generation CPU requires 2.03.10+). Confirm if the memory module is fully inserted and locked. Attempt to start with minimal configuration (CPU+single memory+no expansion card).
Key point: The 12th and 13th generation CPUs of LGA1700 socket require different microcode support. If a 13th generation CPU is installed but the BIOS version is too low, the system may not recognize the CPU. It is recommended to confirm the BIOS version before installation.
Problem phenomenon 2: M.2 NVMe SSD cannot be recognized
Key points for inspection: Confirm that the M.2 slot type is M-Key (only supports NVMe, not SATA). Check if the M.2 port is enabled in the BIOS. Confirm if the SSD is fully inserted into the slot and secured.
Key point: Some M.2 SSDs may require specific drivers (especially enterprise or OCP models), and it is recommended to prioritize using mainstream consumer or industrial models.
Problem phenomenon 3: The expansion card cannot function properly after PCIe fork configuration
Key points for inspection: Confirm that the PCIe bifurcation settings in the BIOS match the physical slots on the backplane. For example, if the fork is set to 2 × x8 and the backplane actually provides 4 x4 slots, the link training may fail.
Key point: Enter the Chipset configuration menu in BIOS and check the PCIe root port settings. Some backboards may not support all branching modes, please refer to the backboard specification sheet.
