High ambient temperature applications: If the ambient temperature exceeds 40 ℃, it is recommended to use a 35W TDP "TE" series processor (such as i7-9700TE) and reduce the power consumption wall (limited by the Package C state limit in the BIOS).
Common faults and quick troubleshooting
Possible causes and solutions for the fault phenomenon
No display (black screen) when powered on, graphics card not installed correctly; BIOS displays incorrect output priority order. If using a discrete graphics card, check if the power supply is sufficient; Clear CMOS (short circuit pins 2-3 of CLCMOS1 jumper for 3 seconds) and restore to default; Try integrated display output (the motherboard comes with DP/HDMI)
COM1 RS-485 communication failure mode not switched; The terminal resistor is not connected; Direction control not enabled. Confirm COM Mode Select as RS-485 Half in BIOS; Check the wiring (DATA+connected to TXD422+, DATA - connected to TXD422-); Some applications require RTS control direction, and automatic direction can be enabled in BIOS (if available)
GPIO cannot read external level. GPIO direction is configured as output; Level mismatch (3.3V vs 5V), enter BIOS → PCH-IO → GPIO Group Control, confirm that the corresponding pin direction is "Input"; Measure whether the external signal voltage is within the range of 0~3.3V (DLAP-4000 GPIO has 3.3V logic)
M. 2 SSD cannot recognize protocol error (NVMe vs SATA) DLAP-4000 only supports SATA protocol M.2, replace with SATA model; Check if the M.2 interface is securely plugged in
The system fan speed is abnormal (too high/too low). The Smart Fan temperature point is set improperly. Enter the HW Monitor to check the current temperature and adjust the temperature PWM curve accordingly; If the fan supports PWM, set it to IV mode; If it is a DC fan, the speed can only be manually fixed
The USB 3.0 interface only works at 2.0 speed and XHCI mode is not enabled; Driver not installed in BIOS. Check USB Configuration to ensure XHCI Compliance Mode is disabled; Install Intel USB 3.0 driver (Win10 auto recognition)
Only one of the dual network ports is valid. The corresponding Root Port in BIOS is disabled. Check PCH-IO → PCI Express Configuration and confirm that Root Port 11 (LAN1) and 12 (LAN2) are both set to Enabled
The system cannot boot from the hard drive due to incorrect boot sequence; If the partition table is not UEFI, enter the Boot menu and adjust Boot Option # 1 to the hard disk; If the hard disk is an MBR partition and CSM is not turned on, CSM needs to be turned on and Boot Mode set to LEGACY
Recommendations for firmware upgrade and maintenance
BIOS upgrade: Download the latest BIOS version (. bin file) from the ADLINK official website and use UEFI Shell or Windows refresh tool. Be sure to back up the current configuration before upgrading.
CMOS reset: When encountering an inability to power on and suspecting BIOS settings errors, short circuit the CLCMOS1 jumper (pins 2-3) on the motherboard for more than 3 seconds to restore the factory settings.
Regular dust removal: Open the chassis every six months and use compressed air to clean the dust accumulation on the fan and heat sink to prevent overheating and frequency reduction.
Log monitoring: It is recommended to enable system logs to record CPU temperature, fan speed, and GPIO status for post analysis of occasional faults.
