The GE 369-HI-0-M-0-0-0-E motor management relay is a high-end intelligent protection and monitoring device launched by General Electric (GE) for medium and high voltage industrial motor control scenarios, belonging to the 369 series motor control product system. The relay is positioned with "all-round protection, high-precision monitoring, and intelligent management" as its core, and integrates multiple protection functions such as overload, short circuit, phase loss, locked rotor, grounding fault, overvoltage, undervoltage, etc. for the operating characteristics of medium and high voltage motors (voltage levels of 10kV and below, power range of 100kW-5000kW). It also has real-time monitoring of motor operating parameters, fault diagnosis, historical data recording, and communication networking capabilities. It is widely used in large-scale motor control circuits in industries such as power, metallurgy, chemical, and mining, such as fans, pumps, compressors, crushers, and other key equipment. It is the core component that ensures the safe and stable operation of medium and high voltage motors, extends equipment life, and reduces operation and maintenance costs.
Basic Overview of Relays
The GE 369-HI-0-M-0-0-0-E motor management relay is a high-end intelligent protection and monitoring device launched by General Electric (GE) for medium and high voltage industrial motor control scenarios, belonging to the 369 series motor control product system. The relay is positioned with "all-round protection, high-precision monitoring, and intelligent management" as its core, and integrates multiple protection functions such as overload, short circuit, phase loss, locked rotor, grounding fault, overvoltage, undervoltage, etc. for the operating characteristics of medium and high voltage motors (voltage levels of 10kV and below, power range of 100kW-5000kW). It also has real-time monitoring of motor operating parameters, fault diagnosis, historical data recording, and communication networking capabilities. It is widely used in large-scale motor control circuits in industries such as power, metallurgy, chemical, and mining, such as fans, pumps, compressors, crushers, and other key equipment. It is the core component that ensures the safe and stable operation of medium and high voltage motors, extends equipment life, and reduces operation and maintenance costs.
Core technical parameters
2.1 Electrical and Rated Parameters
-Applicable motor types: three-phase AC asynchronous motor, synchronous motor, supporting rated voltage AC 380V-10kV (50/60Hz), suitable for medium and high voltage motor control requirements;
-Current measurement range: achieved through an external current transformer (CT), adapted to a CT ratio range of 10:5A to 5000:5A, with a measurement accuracy of ± 0.2% (within the rated current range), meeting the precise monitoring of high current motors;
-Power parameters: Control power supply AC/DC 110V-240V, wide voltage adaptation, power consumption ≤ 8VA, with overvoltage, overcurrent and reverse connection protection functions;
-Output contact capacity: 3 sets of DPDT (double pole double throw) relay outputs, rated capacity AC 250V/15A, DC 30V/10A, can directly drive the contactor and circuit breaker coils of medium and high voltage motors;
-Input signals: 3-channel current input (connected to CT secondary side), 2-channel voltage input (connected to PT secondary side, used for voltage monitoring), 4-channel passive digital input (used for external interlocking signals).
2.2 Protection Function Parameters
-Overload protection: Supports two modes: inverse time limit (compliant with ANSI/IEEE C37.2 standard) and definite time limit. The overload current setting range is 0.4-15 times the rated current. The inverse time limit curve can be adapted to motors of different insulation levels (such as Class A, B, F, H);
-Short circuit protection: The instantaneous short circuit protection current setting range is 2-30 times the rated current, with an action time of ≤ 8ms; the delayed short circuit protection time can be adjusted from 0.05s to 60s to avoid fault expansion;
-Voltage protection: overvoltage protection range of 105% -150% rated voltage, undervoltage protection range of 60% -95% rated voltage, adjustable action time from 0.1s-120s; The voltage imbalance protection range is adjustable from 5% to 40%;
-Special protection: locked rotor protection (action current 2-12 times rated current, time 0.05s-30s), ground fault protection (adjustable ground current 0.5-50A, time 0.1s-60s), startup timeout protection (adjustable time 1s-60s).
2.3 Environmental and Physical Parameters
-Working environment: working temperature -25 ℃~75 ℃, storage temperature -40 ℃~85 ℃, relative humidity 5%~95% (no condensation), suitable for industrial sites with high temperature, high humidity, and high dust;
-Anti interference performance: compliant with IEC 61000-4 series standards, ESD protection 8kV (contact)/15kV (air), surge protection 4kV (line line), 6kV (line ground), electromagnetic compatibility performance meets industrial level 4 standards;
-Physical structure: Modular design, dimensions of 144mm (width) x 144mm (height) x 180mm (depth), supports panel embedded installation, protection level IP54, can be directly installed on control cabinet panels;
-Display and operation: Equipped with a 320 × 240 dot matrix color LCD display screen, supporting Chinese/English/multilingual interface switching, comes with 6 programmable operation buttons, supports parameter encryption and locking to prevent misoperation.
Core functions and features
3.1 Precise protection mechanism exclusive to medium and high voltage motors
This relay adopts a "segmented protection" logic to address the characteristics of high power, high starting current, and high fault hazards of medium and high voltage motors. It automatically activates the "starting protection threshold" during the motor starting phase to avoid misoperation caused by high starting current; Automatically switch to normal operation protection mode after startup completion. Its overload protection function can automatically match the corresponding inverse time curve according to the insulation level of the motor. For Class H insulation motors, it can accurately match their high temperature resistance characteristics, ensuring timely protection and avoiding premature tripping in case of overload. For grounding faults, the "residual current vector detection" technology is used to accurately detect weak grounding currents even in scenarios with high grounding resistance in medium and high voltage systems, effectively preventing phase to phase short circuit accidents caused by insulation breakdown of motor windings.
3.2 Full dimensional monitoring and intelligent diagnostic capabilities
The relay can collect more than 20 key parameters of the motor in real time, including three-phase current, three-phase voltage, power factor, active power, reactive power, motor temperature (through an external PT100 sensor), running time, start stop times, etc. It can be visually displayed in various forms such as numbers, curves, and bar charts through a color LCD screen, and supports real-time refreshing of parameter trends. Equipped with powerful fault diagnosis function, it can store the last 100 fault records, each record containing fault type, occurrence time, current/voltage/power parameters at the time of fault, parameter change curves before and after the fault, and supports exporting or printing fault information through USB flash drive. Built in motor health assessment algorithm, quantitatively evaluates the health status of the motor by analyzing parameters such as current imbalance, voltage fluctuations, and power losses (such as health scores of 85 and 70), and provides early warning of potential faults such as bearing wear, winding aging, and uneven air gap.
3.3 Flexible control and interlocking logic configuration
Supports various starting methods for medium and high voltage motors, such as "direct start", "voltage reduction start", "soft starter linkage", "frequency converter linkage", "hydraulic coupler linkage", etc., and can be adapted to different control circuits through parameter configuration. Equipped with 4 programmable digital input interfaces, it can connect external signals such as pressure switch, liquid level switch, temperature switch, etc., to achieve interlocking control of the motor, such as the logic of "automatic shutdown due to high material level" and "high oil temperature alarm" of the mine crusher. Three sets of relay outputs can be configured with functions such as "protection trip", "alarm prompt", "operation status feedback", "fault reset", etc., supporting linkage control with circuit breakers and isolation switches of medium and high voltage switchgear, ensuring quick power cut-off in case of faults and avoiding accident escalation. In addition, it supports switching between three control modes: manual/automatic/remote, meeting the needs of on-site emergency operations, local automation operation, and remote centralized control.
3.4 High reliability and powerful communication networking capabilities
Adopting a "dual CPU redundancy design", the main CPU is responsible for protocol parsing and protection logic operations, while the backup CPU monitors the running status of the main CPU in real time. When the main CPU encounters an abnormality, the backup CPU can take over the protection function within 10ms to ensure uninterrupted protection. Built in hardware watchdog circuit and software fault tolerance mechanism can automatically recover program running abnormalities, with an average time between failures (MTBF) of over 2 million hours. In terms of communication, it is equipped with dual communication interfaces of RS485 and Ethernet, supporting mainstream communication protocols such as Modbus RTU, Modbus TCP, IEC 61850, etc. It can seamlessly connect to SCADA systems, DCS systems, or upper computer monitoring platforms to achieve centralized monitoring and unified management of multiple medium and high voltage motors. Support remote parameter configuration, program upgrade, and fault diagnosis, allowing engineers to complete maintenance work without the need to be on-site, reducing operational risks and costs in medium and high voltage scenarios.
Typical application scenarios
-Power industry: In the control circuits of medium and high voltage motors such as induced draft fans, supply fans, and primary fans in thermal power plants, real-time monitoring of motor current, voltage, and bearing temperature is carried out. When overload, stalling, or grounding faults occur, the power supply is quickly cut off and the boiler control system is linked to adjust the combustion state, avoiding boiler fire extinguishing accidents caused by fan shutdown;
-Metallurgical industry: In the motor control of blast furnace blowers and converter dust removal fans in steel plants, voltage imbalance protection and ground fault protection are used to prevent motor failures caused by power grid fluctuations or insulation damage. At the same time, interlocking functions are used to achieve coordination between the motor and blast furnace air pressure control system, ensuring stable air supply to the blast furnace;
-Chemical industry: In the control of raw material conveying pumps and reaction kettle stirring motors in large-scale chemical plants, precise overload protection and temperature monitoring are used to avoid motor damage caused by changes in medium viscosity. At the same time, motor operation data is uploaded to the chemical DCS system to achieve closed-loop control of the production process;
-Mining industry: In the control of key medium and high voltage motors such as main ventilation fans and main drainage pumps in coal mines, dual relay redundant configuration is adopted to ensure the continuous operation of ventilation and drainage systems through ground fault and start-up timeout protection. At the same time, remote communication function is used to achieve real-time control of underground motors by the ground monitoring center.
Installation and usage precautions
1. The relay should be installed in the secondary control room of the medium and high voltage switchgear, avoiding direct proximity to the high voltage busbar or circuit breaker. The installation location should be well ventilated and spaced at least 100mm away from other heating elements to prevent high temperatures from affecting measurement accuracy;
2. The secondary sides of current transformers (CT) and voltage transformers (PT) must be reliably grounded and strictly correspond to the polarity of the relay input terminals. Open circuits are strictly prohibited on the CT secondary side, and short circuits are strictly prohibited on the PT secondary side to avoid equipment damage or personal injury;
3. Before the first use, it is necessary to accurately configure core parameters such as CT ratio, PT ratio, and protection threshold according to the rated parameters of the motor (power, voltage, current, insulation level). After the configuration is completed, the parameter locking function should be enabled to prevent unauthorized modifications;
4. When wiring, it is necessary to strictly distinguish between strong current circuits (current and voltage input) and weak current circuits (control power supply, communication lines). Shielded cables should be used for weak current circuits, and both ends of the cable should be reliably grounded to avoid protection misoperation caused by electromagnetic interference;
5. Regularly maintain the relay, including cleaning the display screen and buttons, checking the tightness of the wiring terminals, calibrating the accuracy of current and voltage measurements (at least once a year), backing up fault records and parameter configurations, and regularly checking the dust and moisture resistance inside the relay in extreme environments.





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